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The big win

Frequently Asked Questions

How are lottery draws carried out?

The winning numbers for each £1 Big Win lottery game draw are determined by using an approved random number generator (RNG) to complete lottery draws. The RNG is a digital programme which is able to select the five unique main lottery numbers and the bonus number between 1 and 50. When a Big Win lottery game draw is carried out using the RNG, the operation is also captured on video and audio for audit purposes. The Health Lottery RNG also meets the Gambling Commission’s required technical standards. The All Or Nothing draws are carried out in the same way.

The Health Lottery’s QuickWin game is a live lottery draw every three minutes. These draws are carried out in real time by our RNG which is programmed to run on a continuous cycle 24 hours per day, seven days every week of the year.

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How can I claim my winnings?

Online Players:
If you’ve played online and won up to £2,000 your prize will automatically be paid into your online wallet. Funds can then be withdrawn at any time.

If you have won £2,000 or more, you will need to complete a simple prize claim form. Please call The Health Lottery Helpline on 0330 3902289 (calls are charged at local call rate) where our team are on hand to support you. They will help you with arrangements to collect your prize and anything else you need to know. Please allow 14 working days to complete the claim process and for your funds to reach your bank account.

Direct Debit Players:
If you’ve played by Direct Debit and won up to £2,000 your prize will automatically be paid into your online wallet. Funds can then be withdrawn at any time.

If you have won £2,000 or more, you will need to complete a simple prize claim form. Please call The Health Lottery Helpline on 0330 3902289 (calls are charged at local call rate) where our team are on hand to support you. They will help you with arrangements to collect your prize and anything else you need to know. Please allow 14 working days to complete the claim process and for your funds to reach your bank account.

Retail Players:
If you purchased a Big Win ticket in one of our 20,800 participating retailers you can claim prizes of up to £50 in any one of them.

If you’ve been lucky enough to win over £50, you’ll need to call The Health Lottery Helpline on 0330 3902289 (calls are charged at local call rate) where our team are on hand to support you. They will help you with arrangements to collect your prize and anything else you need to know.

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Playing the Health Lottery

To play The Big Win game, five numbers between 1 and 50 are selected.  You can either chose your own lucky numbers or use Quick Pick to have the numbers selected for you by our random number generator. Our random number generator will select five numbers and a bonus ball at random - the more numbers you match the more you win.

What prizes can I win?

Our £1 Big Win game has prizes ranging from a free ticket for matching any two numbers, a guaranteed £10,000 for matching four balls plus the bonus ball and a minimum jackpot of £25,000* for matching five numbers

In addition, every £1 entry into any Wednesday or Saturday Big Win draw automatically gives you an entry into an additional free prize draw for  £100,000 which also takes place on these days.

The five numbers you’ve chosen for The Big Win draw on a Saturday or Wednesday are automatically entered into the appropriate Free Prize Draw. Our random number generator will select five further numbers at random – players matching five numbers in the free prize draw will qualify for a prize and there are no lower tier prizes associated with matching any other numbers.

 You can see the prizes available below.

* The top prize in The Big Win draw is £25,000. Please note that the top prize will be divided equally if there is more than one Match 5 winner

What are the odds of winning a prize on The Big Win?
Our prize structure is simple. You must match the numbers on the same line in order to win.

Numbers Matched

Prize

Odds

Free Prize Draw (Wed & Sat)

Match 5 numbers

Superdraws (Wednesday and Saturday) £100,000

 (1 in 2.1M)

Match 5 numbers

£25,000*

(1 in 2.1M)

Match 4 numbers and the Bonus Ball

£10,000

(1 in 423,752)

Match 4 numbers

£300

(1 in 9,631)

Match 3 numbers and the Bonus Ball

£50

(1 in 4,815)

Match 3 numbers

£10

(1 in 224)

Match 2 numbers and the Bonus Ball

£5

(1 in 224)

Match 2 numbers

Free ticket (can be entered into a draw of the players choice, up to 5 weeks in advance for online players. If a player chooses to play their Free Ticket in a Wednesday or Saturday draw, they’re also automatically entered into the £100,000 Free Prize Draw which also takes place on these days)

(1 in 16)

Match 1 number and the Bonus Ball

Free ticket (can be entered into a draw of the players choice, up to 5 weeks in advance for online players. If a player chooses to play their Free Ticket in a Wednesday or Saturday draw, they’re also automatically entered into the £100,000 Free Prize Draw which also takes place on these days)

(1 in 32)
The odds of winning any prize are (1 in 9.7).


* The top prize is £25,000. Please note that the top prize will be divided equally if there is more than one Match 5 winner.

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You can always get in touch with us, but before you do, have a look and see if your question is answered on our FAQ’s

The current society benefitting from funds raised is EWA Health CIC T/A HL East.

The Health Lottery operates on behalf of 6 Community Interest Companies (CICs), managing 6 society lotteries that operate in 12 geographical regions across Great Britain. These exist to help tackle health inequalities in their respective areas. People’s Health Trust (PHT) is an independent charity that assesses grant applications and award funding across the 12 regions. Read about some of the good causes HERE. For information regarding all funded projects or to submit a grant application visit PHT HERE. 20.34% of every lottery draw ticket and online scratchcard purchased is donated to good causes. 36.02% is spent on prizes. 43.64% is spent expenses (actual expenses exceed this figure). Our average annual proceeds from lotteries are £12.5m. The odds of winning The Big Win jackpot are (1 in 2.1m) and the odds of winning any Big Win prize is (1 in 9.7). The odds of winning the All or Nothing jackpot is (1 in 1.35m) and the odds of winning any All or Nothing prize is (1 in 4.5). The odds of winning a QuickWin jackpot is (1 in 2.1m) and the odds of winning any QuickWin prize is (1 in 6). All winning lottery numbers are selected using an approved random number generator (RNG). Click on the links below for full T&Cs and FAQs for each of our games.

Please help us to support vital health causes in your community. Each of the 6 society lotteries is licensed by the Gambling Commission.