contact us

By Phone

Call The Health Lottery Helpline on 0330 390 22 89*
Phone lines open: Monday - Saturday 09:00 – 17:30

*Calls to The Health Lottery Helpline will be charged at your local rate.

By Post

To send claim forms or if you want to contact us by post our address is:

The Health Lottery Northern & Shell Building 10 Lower Thames Street London EC3R 6EN
The Health Lottery, Northern & Shell Building, 10 Lower Thames Street, London EC3R 6EN

*Please contact our Helpline on 0330 390 22 89 to request a postal claim form.

Press Enquiries

All press enquiries should be directed to pr@healthlottery.co.uk 

The Health Lottery operates on behalf of The Health Lottery Foundation, PO BOX 8109, Daventry, NN11 1JA. Promoter: Delva Patman.

The Health Lottery Foundation exists to raise funds in support of health-related causes throughout Great Britain. It receives and assesses grant applications and awards funding across GB. For information on good causes and to apply for a grant click HERE. 20% of every lottery draw ticket and online scratchcard purchased goes towards good causes. Across all games, 34% is spent on prizes and 46% is spent on expenses (actual expenses exceed this figure). Our average annual proceeds from lotteries are £14.5m. The odds of winning The Big Win jackpot are 1 in 2.1m and the odds of winning any Big Win prize is 1 in 9.7. The odds of winning the All or Nothing jackpot is 1 in 1.35m and the odds of winning any All or Nothing prize is 1 in 4.5. The odds of winning a QuickWin jackpot is 1 in 2.1m and the odds of winning any QuickWin prize is 1 in 6. All winning lottery numbers are selected using an approved random number generator (RNG). Click on the links below for full T&Cs and FAQs for each of our games.

Please help us to support vital health causes in your community. The Health Lottery Foundation is licensed by the Gambling Commission.